The Customer
Volunteering England (VE) is the national volunteering development agency for England, committed to supporting, enabling and celebrating volunteering in all its diversity. Their work links research, policy, innovation, good practice and grant-making in the involvement of volunteers.
The Challenge
Replace end of life phone system and unfit-for-purpose insecure network whilst reducing the costs of landline and mobile telephony, as well as promoting "employee inclusiveness" for remote users and volunteers.
The Solution
Single-supplier converged LAN, security and IP telephony set-up with desktop unified communications tool including video to bring together desk-based and outlying user community.
The Result
Self-sufficiency for adds, moves and changes along with 30% reduction in annual bills; remote workers feel part of the organisation; future-proofed for applications integration.
Charterhouse provided Volunteering England with Cisco LAN switching, Cisco ASA security appliance, Cisco CallManager IP telephony and Cisco IP communicator along with Charterhouse Network Services.
