Case Studies
Jeroboams Group
The Customer
Jeroboams is a leading wine importer, wholesaler and retailer with nine stores and a head office location with warehouse.
The Challenge
Consolidate disparate telephone systems with one centralised system to allow cost reduction and inter/intra site mobility.
The Solution
An IP telephony rollout allowing elimination of unnecessary lines and call charges, centralised management and security, and hotdesking with IP wireless handsets.
The Result
35% reduction in annual telephony and rental costs, simple multi-site management, transparent telephony for all users and roaming via wired or wireless IP phones.
End-to-end IP convergence solution reduces costs and enables transparent multi-site working across offices and retail outlets.
Charterhouse provided Jeroboams with Cisco CallManager centralised IP telephony, hotdesking and wireless LAN voice handsets, along with consolidated Charterhouse Voice Network Services.
“Charterhouse was the only company who truly understood what we wanted to achieve. They could have proposed a cheaper solution using distributed telephony, as others did, but they convinced us that the Cisco solution was the only way we’d meet all our objectives. Since we’ve done precisely that, Charterhouse has been proven to have been right, and we were right to select them as our delivery partner.”
- Julian Harper, IT Manager
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