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Proactive Maintenance Contracts

Our range of proactive maintenance services are essential for business critical solutions. They provide measureable support and maintenance beyond standard break-fix services. Our services are both flexible and cost-effective, so there is no need to compromise on the service levels that safeguard your business.

Most solutions comprise hardware and software components from more than one vendor. Charterhouse Voice & Data make multi-vendor support simple by consolidating everything into a single, easy-to-manage point of contact; backed up by frontline support from our vendor-accredited technicians.

Combine proactive and reactive support plans to ensure you get the right blend of support and response services:

  • 24 x 7 response to customised SLAs
  • Remote and on-site rapid response to critical incidents
  • Network monitoring, reporting and consultation
  • Hardware and software incident diagnosis and support
  • Scheduled preventative maintenance

 

 

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