Clients and Markets

Case Studies

Harlequin Mills & Boon

Charterhouse provided Mills & Boon with an HP Procurve LAN and Mitel 3300 ICP, Contact Centre Business Edition, Intelligent Queue, NuPoint Messenger, IP phones and IP DECT handsets for warehouse staff.

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Jeroboams Group

Charterhouse provided Jeroboams with Cisco CallManager centralised IP telephony, hotdesking and wireless LAN voice handsets, along with consolidated Charterhouse Voice Network Services.

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LTT Vending Group

Charterhouse deployed a solution consisting of the following elements: • 2 x Mitel 3300 ICPs in Leeds and Leicester, in a resilient configuration, with remote extensions in Lewes • Mitel NuPoint Messenger and 6100 Contact Centre • Mitel Audio & Web Conferencing (AWC) and Unified Communicator Advanced • HP Networking LAN for all 3 sites and Colubris Wireless LAN with voice QoS • Virtual1 MPLS IP-VPN with QoS for voice transit • Gamma SIP trunks over MPLS with Internet peering connecting to both 3300s for full trunk-side resilience backing up ISDN lines • 2 x VMware virtual machines with one incidence of BES and one incidence of MVS

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Serviced Office Group

Charterhouse provided Serviced Office Group with 24/7 bespoke support on TDM-PBXs from Avaya, Nortel and Siemens, Avaya IP Office systems for migrated sites, complete voice and data network services, and Sharp MX-range multifunctional devices, all with complete user billing.

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Shepherds Bush Housing Group

Charterhouse provided Shepherds Bush Housing Group with Sharp MX range multifunctional devices, production and finishing capabilities and Infonic Document Manager.

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Volunteering England

Charterhouse provided Volunteering England with Cisco LAN switching, Cisco ASA security appliance, Cisco CallManager IP telephony and Cisco IP communicator along with Charterhouse Network Services.

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